Office of the
Illinois Attorney General
Kwame Raoul

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Consumer Alerts, Warnings and Recalls
Auto Buying, Financing, and Repair
Charitable Giving for Donors and Organizations
Finance and Credit Concerns
Health Care Issues and Advocacy
Home Repair Fraud
Identity Theft: Report It. Restore It
Public Utilities
Student Loans and Debt Assistance
Resources for Businesses

Honest and Open Government

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Public Integrity and Corruption Investigations
Medicaid Fraud and Elderly Abuse
Public Access Counselor
Filing a Freedom of Information Act for OAG records
Ethics in the OAG
Inspector General

Preserving the Environment

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Environmental Enforcement Division
Investigating and Prosecuting Environmental Crimes
Fighting for Environmental Justice
Agriculture

Rights of the People

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Civil Rights
Disability Rights
Military and Veterans Rights
Senior Advocacy
Women's Issues
Workplace Rights

Safer Communities

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Safeguarding Children
Preventing Violence and Promoting Public Safety
Supporting Victims of Crime
Responding to Sexual Assault
Resources for Law Enforcement

Get Connected:

Consumer Fraud Helplines
1-800-386-5438 (Chicago)
1-800-243-0618 (Springfield)
1-800-243-0607 (Carbondale)

Individuals with hearing
or speech disabilities can reach
us by using the 7-1-1 relay service

Linea Gratuita en Espanol
1-866-310-8398

Civil Rights Helpline
1-877-581-3692

Disability Rights Helpline
312-814-5684 (Chicago)
217-524-2660 (Springfield)

Health Care Helpline
1-877-305-5145

Workplace Rights
1-844-740-5076

File a Complaint with the Office of the Attorney General

The Office of the Illinois Attorney General is able to intervene in many matters. Individuals can make complaints ranging from transactions in various marketplaces to different types of discrimination. We cannot serve as your personal attorney but, we in many instances, can provide information, advocate, mediate or investigate, or direct you to other agencies as needed.

Filing a Consumer Complaint

If you've been victimized by fraud, deception, or unfair methods of competition, the Consumer Protection Division of the Illinois Attorney General's office may be able assist. The office provides informal dispute resolution programs for consumers with complaints concerning their purchases and health care.

Although the Attorney General’s Office will do its best to help you, the Attorney General’s Office is prohibited from representing citizens privately. If you need a lawyer, please see our list of legal aid referrals or contact the Illinois State Bar Association.

Law enforcement actions are taken by the Attorney General to protect the public good and ensure a fair market-place.

The preferred method to file a consumer complaint is by an online submission. For those who may require a form to print, complete by hand, and return by mail, the office has downloadable files available.

Consumer Fraud Complaint Form - English
Consumer Fraud Complaint Form - English Large
Consumer Fraud Complaint Form - Spanish
Consumer Fraud Complaint Form - Polish

Review the additional complaints we manage and choose one to resolve your issue. You can submit a complaint to our office by downloading the PDF form, filling it out using Adobe Acrobat Reader and submitting it or you can print the form out from below and mail it to our office.

Filing a Civil Rights Complaint

The Attorney General's Civil Rights Bureau protects the civil rights of all Illinois residents. The Bureau enforces civil rights laws that prohibit discrimination, works to strengthen the civil rights laws, and participates in community outreach programs. The Bureau also investigates complaints of patterns and practices of discrimination in housing, public accommodations, employment, and financial matters.

Civil Rights Complaint Form - English
Civil Rights Complaint Form - Spanish
Civil Rights Complaint Form - Polish
Civil Rights Complaint Form - Chinese
Civil Rights Complaint Form - Chinese Simplified

Filing a Crime Victims Rights Violation Complaint

Complaints regarding victim rights violations as defined in the Act may be submitted by crime victims, parent/ guardians, victim’s representatives or advocates, the prosecutor, defense attorney, judge, victim’s rights attorney, or assigned victim witness staff in the criminal case at issue. The complaint form can be submitted online or by mail.

Filing a Hate Crime Complaint

A hate crime is an offense where a person or a group of people is targeted because of their actual or perceived identity. Illinois hate crimes laws protect people who are targeted based on characteristics like race, color, religion, gender, sexual orientation, immigration or citizenship status, or physical or mental disability.

Hate Crime Complaint Form - English
Hate Crime Complaint Form - Simplified Chinese
Hate Crime Complaint Form - Traditional Chinese

Filing a Health Care Complaint

The Attorney General's Health Care Bureau assist consumers with problems related to health care health care and mediators work with providers or insurance companies in an attempt to settle disputes.

Health Care Complaint Form - English
Health Care Complaint Form - Spanish
Health Care Complaint Form - Polish
Health Care Complaint Form - Large Print

Filing a Disability Rights Complaint

The Disability Rights Bureau enforces state and federal laws that protect the rights of people with disabilities in Illinois. If you have a disability rights-related complaint, please complete and submit the form below.

Filing a Workplace Rights Complaint

The Workplace Rights Bureau of the Attorney General's Office investigates and litigates cases involving serious or persistent wage law violations or other significant employment practices, file a complaint about an employer's practices form below.

Workplace Rights Complaint Form - English
Workplace Rights Complaint Form - Spanish

Filing a Military & Veterans Rights Request for Assistance

If you or a loved one is currently serving or has served in the armed forces and is in need of assistance, would like to voice a concern, or would like to file a complaint, please complete the Military and Veterans Rights Request for Assistance form and provide as much detail as possible. Once received, someone from the office will contact you regarding the matter.

Filing a Franchise Complaint

An objective of the Franchise Bureau is to provide proper details to the public concerning franchise information so that the investor/purchaser can make a proper and well-informed decision on buying a business. If the public feels that violations have occurred or information has been withheld regarding a franchise, a complaint can be filed. Complaints regarding violations of offerings, financial histories, and agreements of franchises, as well as complaints regarding a franchisor, may be submitted to the Office of the Attorney General. The complaint form can be filled in, printed and mailed.

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